Privacy Policy

Your privacy is important to us.

This Privacy Policy describes how HelpLab Healthcare Pvt. Ltd. collects and uses information submitted through the enquiry form on our website.

1. Personal Information We Collect

We collect personal information only when you submit an enquiry form. This may include:

  • Name
  • Email address
  • Phone number
  • Company or organization
  • Message or enquiry details

We do not collect any other personal data automatically.

2. How We Use This Information

Information submitted through the enquiry form is used solely to:

  • Respond to your enquiry
  • Provide requested information regarding our products or services
  • Maintain basic records of communication for support purposes

We do not sell, rent, or trade your personal information.
We do not use enquiry form information for unrelated marketing unless you give explicit permission.

3. Automatically Collected Technical Information

Our hosting server may record limited technical logs such as:

  • IP address
  • Browser type
  • Date and time of visit
  • Pages accessed

These logs are used only for security, troubleshooting, and performance monitoring.

4. Cookies

We do not use cookies for tracking or advertising. If we introduce cookies in the future, this policy will be updated before implementation.

5. Sharing of Information

We may share information only in the following circumstances:

  • With service providers who assist in website hosting or support, under confidentiality obligations
  • When required by law or regulatory authorities

We do not share enquiry form data with advertisers or unrelated third parties.

6. Data Retention

We retain enquiry form submissions only for as long as needed to respond and maintain legitimate business records, or as required by law.

7. Your Rights Subject to applicable laws, you may:
  • Request access to your information
  • Ask us to correct inaccurate details
  • Request deletion of your data, where legally permissible
  • Withdraw consent for communication at any time

To make a request, contact us using the details below.

8. Security

Reasonable administrative and technical safeguards are followed to protect submitted information. However, no system can guarantee absolute security.

9. Links to Other Websites

Our website may contain links to third-party websites. Their privacy practices are separate. Please review their policies individually.

10. Policy Updates

We may revise this Privacy Policy when needed. Updates will be posted on this page. Continued use of the site means acceptance of the updated policy.

11. Contact Us

If you have questions regarding privacy or your data, please contact:
Email: help@helplab.in